Gaman Gaman (“we,” “our,” or “us”) operates a car rental service platform that allows users to browse vehicles, make bookings, and request related services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect information that is necessary to provide rental services and improve your experience.

a. Personal Information

When you make a booking or create an account, we may collect:

• Full name
• Email address
• Phone number
• Address
• Driving license details
• Passport or national ID details
• Booking information

This aligns with the booking requirements shown in the FAQ, where customers must provide valid identification and driving credentials.

b. Booking and Service Details

We collect information related to your rental, including:

• Pickup and drop-off locations
• Dates and times
• Vehicle preferences
• Extra services such as baby seats or driver options

c. Technical Data

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited

2. How We Use Your Information

We use your information to:

• Process and manage vehicle bookings
• Verify identity and driving eligibility
• Provide customer support, including 24-hour assistance
• Arrange services such as airport delivery and driver options
• Communicate booking confirmations and updates
• Improve website performance and user experience

The services such as airport delivery and driver availability are clearly part of the platform’s operations.

3. Sharing of Information

We do not sell your personal data. We may share information only when necessary:

• With service providers who assist with bookings or customer support
• With drivers or partners when you request a driver service
• With authorities if required by law or for legal compliance

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes secure systems, restricted access, and regular monitoring.

5. Data Retention

We retain your information only as long as necessary to:

• Complete your booking
• Comply with legal obligations
• Resolve disputes

6. Your Rights

You may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data, where applicable
• Withdraw consent for certain uses

To exercise these rights, please contact us.

7. Cookies and Tracking

Our website may use cookies to:

• Improve user experience
• Remember preferences
• Analyze site traffic

You can disable cookies through your browser settings.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites.

9. International Users

Our services are available to both local and international customers, including tourists.
By using our services, you consent to the processing of your data in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.